⭐ Frequently Asked Questions – The Iconic Hub

1 What does The Iconic Hub do?

We connect families, homes and businesses with trained, reliable and vetted helpers across South Africa.

We place housekeepers, nannies, caregivers, gardeners, drivers, waiters, painters, farm workers and more.

2 Are all helpers vetted?

Yes. Every helper goes through a full vetting process before we place them.

This can include:

  • Background checks
  • Identity verification
  • Work history verification
  • Reference checks
  • Interviews

We only send candidates who meet our standards.

3 How quickly can I get a helper?

Most clients receive candidates the same day or within 24 hours, depending on the service needed.

4 Do you offer helpers nationwide?

Yes. Our main helper placements (housekeepers, nannies, caregivers, drivers, gardeners, painters, waiters, farm workers) are available in all provinces.

5 Which services are only available in Heidelberg?

These local services are exclusive to Heidelberg, Gauteng:

  • Laundry services
  • Errands runner / personal concierge
  • Outdoor child-minding
6 How does the placement process work?

The process is simple:

  1. You tell us what type of helper you need
  2. We send you vetted candidates
  3. You choose who to interview
  4. You decide who you want to hire
  5. We support you after placement if needed
7 Can I interview the helper before hiring?

Yes, all helpers are ready for interviews, and we encourage you to interview them to make sure they fit your needs.

8 What if the helper does not work out?

We offer support after placement.

If something isn't working, contact us and we will assist you with a solution.

9 Do you offer live-in or part-time helpers?

Yes, we assist with:

  • Live-in helpers
  • Part-time helpers
  • Full-time helpers
  • Temporary placements
10 Are your helpers trained?

Yes, our helpers are trained in their fields and chosen for their skills, professionalism and experience.

11 How do I get started?

Simply contact us and tell us what type of helper you need.

📞 +27 684 782 447 📧 info@theiconichub.co.za

12 Where are you located?

We are based at:

34 Schorm Street, Industrial, Heidelberg, Gauteng, 1441, South Africa

13 Do you help businesses as well?

Yes, we assist:

  • Restaurants
  • Offices
  • Retail shops
  • Farms
  • Event venues
  • Small and large businesses
14 What makes your service different?

We focus on trust, safe placements and personal support.

You get vetted helpers, quick matching and guidance from start to finish.

Your trusted partner in finding quality domestic staff across South Africa. Professional, reliable, and vetted helpers for your home and workplace. Rest, We’ll Do The Rest.

© 2025.The Iconic Hub . All Rights Reserved

Support

Contacts

Phone: +27 684 782 447
Email: info@theiconichub.co.za

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